ticket-deflector
Skill drafting customer support replies and issuing approved refunds.
About
Reads a forwarded customer email or ticket, pulls order and refund status from a payments connector (PayPal, Square, or Stripe) or Shopify, account history from the CRM, and open tickets from a support desk (Zoho Desk), drafts a tone-matched reply in the owner's writing voice, and can issue a refund through the payments connector with explicit owner approval. With Shopify connected it also runs a proactive order-triage mode that surfaces orders needing attention — unfulfilled past the promised window, payment problems, pending refunds, stuck shipments — and drafts the next action for each before the customer has to ask. Use when the user says "draft a response," "answer this customer," "where's my order," "I want a refund," "check my orders," or "anything about to blow up."
At a glance
- Category
- Business operations Support and helpdesk
- Made for
- Business teams
- Pricing
- Free
- Access
- No sign-in
Category, summary and these details are StealthStack's reading of the publisher's own listing. Check the publisher's page before you rely on them.
Capabilities
The crawler did not record capability metadata for this resource. Inspect the endpoint directly to see what it exposes.
Provenance
- Discovered
- Relayed by agntcy
- Identifier
- urn:air:outshift.io:agntcy:ticket-deflector
- Catalog host
- outshift.io · via agntcy registry
- Anchor check
- Not anchored
- Last crawled
- seen 5h ago
Discovered through outshift.io's registry, not anchored by StealthStack. We relay the listing as-is; we have not checked that the URN authority matches the publishing host. How trust works →